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General Terms and Conditions (AGB) by Giulia Langhi

1. Scope of application

The following General Terms and Conditions (AGB) apply to all orders placed via our website. A consumer is defined as a natural person who maintains business relations with Giulia Langhi, which cannot be attributed to either her commercial or self-employed professional activity. Orders in non-household quantities may be refused without justification.

Giulia Langhi reserves the right to amend these terms and conditions at any time. The version of these terms and conditions that is valid at the time of the order shall apply, and cannot be unilaterally modified for this order. Any customer terms and conditions contrary to or deviating from these GTC will not be accepted.

The operator of this website is Giulia Langhi (Imprint).

2. Information on this website

Giulia Langhi contains information about products and services. We reserve the right to make changes to prices and product range as well as technical changes. All information on www.giulialanghi.com; (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) is for illustration purposes only and is to be understood as approximate values and is not binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Giulia Langhi makes every effort to ensure that all data and information on this website is correct, complete, up-to-date and clearly arranged, but Giulia Langhi cannot guarantee this either explicitly or implicitly.

All offers on this website are non-binding and should not be construed as a binding offer.

Giulia Langhi cannot guarantee that the products listed are available at the time of ordering. Therefore, all information regarding availability and delivery times are without guarantee and are subject to change at any time and without notice.

3. Prices

The sales prices quoted on Giulia Langhi are final prices and include, unless otherwise stated, the statutory value added tax and any other statutory charges such as advance recycling fees (VRG) or copyright levies on electronic equipment. The prices are quoted net in Swiss Francs (CHF).

Unless otherwise provided, any shipping costs will be charged additionally and are to be paid by the customer. Shipping costs are shown separately in the order process.

We reserve the right to make technical changes, errors and misprints. In particular, Giulia Langhi may make price changes at any time and without prior notice. Consulting and support services are not included in the sales prices.


4. Conclusion of contract

The products and prices on this website are non-binding offers.

By placing an order via this website, including the acceptance of these terms and conditions, the customer submits a legally binding offer to conclude a contract. Giulia Langhi will then send an automatic order confirmation by email confirming that the customer's offer has been received by Giulia Langhi. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.

The contract is concluded as soon as Giulia Langhi sends a declaration of acceptance by email confirming that the ordered products or services have been dispatched.

Orders will only be delivered after full payment has been received and if the goods are available. If it transpires that the goods ordered cannot be delivered or cannot be delivered in full, Giulia Langhi is entitled to refuse to accept or execute the order or to deliver only part of it. In such a case Giulia Langhi will inform the customer by email. If Giulia Langhi has already received the customer's payment, the payment will be refunded to the customer. If payment has not yet been received, the customer will be released from the payment obligation.

5. Payment options and retention of title

The customer has the payment options indicated in the order process at his disposal. Giulia Langhi reserves the right to exclude customers from individual payment options without giving reasons or to insist on advance payment. In the event of late payment by the customer, Giulia Langhi may charge interest on arrears at a rate of 5% per annum and a reminder fee of a maximum of CHF 20 per reminder. The products delivered to the customer remain the property of Giulia Langhi until full payment has been received.


6. Delivery, obligation to check, notice of defects and return

Dispatch will be by e-mail. For this purpose, the e-mail specified in the order process is used.

Giulia Langhi tries to keep delivery times as short as possible. Any delivery times stated in the order confirmation are not binding. Giulia Langhi is entitled to make partial deliveries. In this case the customer will be charged only once for the shipping costs.

If delivery against invoice is offered, Giulia Langhi may choose to send the invoice by email.

If the delivery cannot be delivered or if the customer refuses to accept the delivery, Giulia Langhi may, after notifying the customer by e-mail and granting a reasonable grace period, terminate the contract and charge the customer for the costs incurred.

The customer is obliged to inspect the delivered goods immediately upon receipt and to notify Giulia Langhi immediately in writing by email to the address in the imprint (>link) of any defects for which Giulia Langhi provides warranty.

If the examination by Giulia Langhi shows that the goods do not have any detectable defects or that they are not covered by the manufacturer's warranty, Giulia Langhi may charge the customer for the work involved, the return shipment or the possible disposal.

7. Right of withdrawal

Cancellation is only possible before delivery.

8. Warranty

Giulia Langhi makes every effort to deliver goods in perfect quality.

Giulia Langhi is not able to give any assurances or guarantees as to the timeliness, completeness and correctness of the data or as to the continuous or uninterrupted availability of the website, its functionalities, integrated hyperlinks and other content. In particular, no representations or warranties are made that use of the website will not infringe rights of third parties not owned by Giulia Langhi.

9. Liability

Giulia Langhi excludes all liability, irrespective of its legal basis, as well as claims for damages against Giulia Langhi and against any auxiliary persons and vicarious agents. In particular, Giulia Langhi shall not be liable for indirect damage and consequential damage, loss of profit or other personal injury, property damage or pure financial loss suffered by the customer. Giulia Langhi reserves the right to assume further-reaching mandatory legal liability, for example for gross negligence or unlawful intent.

Giulia Langhi only uses hyperlinks to facilitate the customer's access to other websites. Giulia Langhi can neither know the content of these websites in detail nor assume liability or other responsibility for the content of these websites.

10. Data protection

Giulia Langhi may process and use the data collected in the course of the conclusion of the contract in order to fulfil its obligations under the purchase contract and for marketing purposes. The data necessary for the performance of services may also be passed on to commissioned service partners (logistics partners) or other third parties.

The data protection regulations are available in detail under the following link: (>Link data protection)

11. Partial invalidity

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, the validity of the remaining provisions shall not be affected.

12. Further provisions

Giulia Langhi expressly reserves the right to amend these terms and conditions at any time and to put them into effect without notice. The AGB in the language German are legally binding.

In the event of any dispute, Swiss substantive law shall apply exclusively, to the exclusion of any conflict of laws provisions. The UN Sales Convention (CISG, Vienna Sales Convention) is explicitly excluded.

13. Contact

If you have any questions regarding these terms and conditions, please contact me: (Imprint)